Score RFM segments against customer history
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This commit is contained in:
Cauê Faleiros
2026-06-15 12:05:54 -03:00
parent de6a263ec9
commit 76b1c545f1
2 changed files with 91 additions and 45 deletions

View File

@@ -74,7 +74,7 @@ const scoreTertile = (value, values, higherIsBetter = true) => {
const min = Math.min(...numericValues);
const max = Math.max(...numericValues);
if (min === max) return 2;
if (min === max) return higherIsBetter ? 2 : 3;
const sorted = [...numericValues].sort((a, b) => higherIsBetter ? a - b : b - a);
const index = sorted.findIndex(candidate => candidate === toNumber(value));
@@ -253,16 +253,12 @@ const getClientAnalytics = async (range = {}) => {
const getRfmAnalytics = async (range = {}) => {
const { params, whereClause } = buildDateFilter(range);
const queryParams = [...params];
const normalizedEnd = normalizeDateParam(range.end);
const recencyReferenceDate = normalizedEnd ? `$${queryParams.length + 1}::date` : 'CURRENT_DATE';
const recencyReferenceDate = normalizedEnd ? '$1::date' : 'CURRENT_DATE';
const historyParams = normalizedEnd ? [normalizedEnd] : [];
if (normalizedEnd) {
queryParams.push(normalizedEnd);
}
const result = await pool.query(`
WITH period_clients AS (
const [periodResult, historyResult] = await Promise.all([
pool.query(`
SELECT
MAX(cliente_nome) as name,
cliente_fone as phone,
@@ -275,49 +271,55 @@ const getRfmAnalytics = async (range = {}) => {
AND cliente_fone IS NOT NULL
AND cliente_fone != ''
GROUP BY cliente_fone
),
rfm_clients AS (
ORDER BY monetary DESC
LIMIT 1000;
`, params),
pool.query(`
SELECT
MAX(cliente_nome) as name,
cliente_fone as phone,
COALESCE(SUM(quantidade * valor_unitario), 0) as rfm_monetary,
COUNT(DISTINCT COALESCE(NULLIF(pedido_id, ''), data_pedido || '_' || valor_pedido::text))::int as rfm_frequency,
COALESCE(SUM(quantidade * valor_unitario), 0) as monetary,
COUNT(DISTINCT COALESCE(NULLIF(pedido_id, ''), data_pedido || '_' || valor_pedido::text))::int as frequency,
COALESCE(SUM(quantidade), 0) as quantity_purchased,
MAX(data_pedido_date) as last_purchase_date,
GREATEST((${recencyReferenceDate} - MAX(data_pedido_date))::int, 0) as recency_days
FROM orders
WHERE data_pedido_date IS NOT NULL
AND data_pedido_date <= ${recencyReferenceDate}
AND cliente_fone IS NOT NULL
AND cliente_fone != ''
GROUP BY cliente_fone
)
SELECT
period_clients.name,
period_clients.phone,
period_clients.monetary,
period_clients.frequency,
period_clients.quantity_purchased,
period_clients.last_purchase_date,
rfm_clients.rfm_monetary,
rfm_clients.rfm_frequency,
rfm_clients.recency_days
FROM period_clients
INNER JOIN rfm_clients ON rfm_clients.phone = period_clients.phone
ORDER BY monetary DESC
LIMIT 1000;
`, queryParams);
GROUP BY cliente_fone;
`, historyParams)
]);
const baseClients = result.rows.map(row => ({
const historyClients = buildRfmClients(historyResult.rows.map(row => ({
name: row.name,
phone: row.phone,
monetary: toNumber(row.monetary),
frequency: toNumber(row.frequency),
quantityPurchased: toNumber(row.quantity_purchased),
lastPurchaseDate: row.last_purchase_date,
recencyDays: toNumber(row.recency_days),
rfmFrequency: toNumber(row.rfm_frequency),
rfmMonetary: toNumber(row.rfm_monetary)
}));
recencyDays: toNumber(row.recency_days)
})));
const rfmByPhone = new Map(historyClients.map(client => [client.phone, client]));
const clients = buildRfmClients(baseClients);
const clients = periodResult.rows.map(row => {
const rfmClient = rfmByPhone.get(row.phone);
return {
...rfmClient,
name: row.name,
phone: row.phone,
monetary: toNumber(row.monetary),
frequency: toNumber(row.frequency),
quantityPurchased: toNumber(row.quantity_purchased),
lastPurchaseDate: row.last_purchase_date
};
}).filter(client => client.segmentKey).sort((a, b) => {
if (b.recencyScore !== a.recencyScore) return b.recencyScore - a.recencyScore;
if (b.valueScore !== a.valueScore) return b.valueScore - a.valueScore;
return b.monetary - a.monetary;
});
return {
range: {

View File

@@ -98,6 +98,10 @@ test('scoreTertile can score lower values higher for recency', () => {
assert.equal(scoreTertile(80, recencyDays, false), 1);
});
test('scoreTertile treats equal recency as high recency', () => {
assert.equal(scoreTertile(0, [0, 0, 0], false), 3);
});
test('getRfmSegment maps the 3x3 RFM matrix', () => {
assert.deepEqual(getRfmSegment(3, 3), { key: 'champions', label: 'Champions' });
assert.deepEqual(getRfmSegment(2, 2), { key: 'need_attention', label: 'Precisam de Atenção' });
@@ -186,16 +190,52 @@ test('getRfmAnalytics calculates recency against selected range end date', async
pool.query = async (sql, params) => {
calls.push({ sql, params });
const isHistoryQuery = sql.includes('recency_days');
const endDate = params[0];
if (isHistoryQuery) {
return {
rows: [
{
name: 'Cliente Ontem',
phone: '1',
monetary: 500,
monetary: 5000,
frequency: 20,
quantity_purchased: 20,
last_purchase_date: '2026-06-14',
recency_days: endDate === '2026-06-14' ? 0 : 1
},
{
name: 'Cliente Antigo',
phone: '2',
monetary: 50,
frequency: 1,
quantity_purchased: 1,
last_purchase_date: '2026-01-01',
recency_days: 164
},
{
name: 'Cliente Medio',
phone: '3',
monetary: 100,
frequency: 2,
quantity_purchased: 2,
last_purchase_date: '2026-06-14',
recency_days: params[2] === '2026-06-14' ? 0 : 1
last_purchase_date: '2026-03-01',
recency_days: 105
}
]
};
}
return {
rows: [
{
name: 'Cliente Ontem',
phone: '1',
monetary: 100,
frequency: 1,
quantity_purchased: 1,
last_purchase_date: '2026-06-14'
}
]
};
@@ -205,13 +245,17 @@ test('getRfmAnalytics calculates recency against selected range end date', async
const sevenDays = await getRfmAnalytics({ start: '2026-06-09', end: '2026-06-15' });
const yesterday = await getRfmAnalytics({ start: '2026-06-14', end: '2026-06-14' });
assert.match(calls[0].sql, /\(\$3::date - MAX\(data_pedido_date\)\)::int/);
assert.match(calls[0].sql, /data_pedido_date <= \$3::date/);
assert.deepEqual(calls[0].params, ['2026-06-09', '2026-06-15', '2026-06-15']);
assert.deepEqual(calls[1].params, ['2026-06-14', '2026-06-14', '2026-06-14']);
assert.deepEqual(calls[0].params, ['2026-06-09', '2026-06-15']);
assert.match(calls[1].sql, /\(\$1::date - MAX\(data_pedido_date\)\)::int/);
assert.match(calls[1].sql, /data_pedido_date <= \$1::date/);
assert.deepEqual(calls[1].params, ['2026-06-15']);
assert.deepEqual(calls[2].params, ['2026-06-14', '2026-06-14']);
assert.deepEqual(calls[3].params, ['2026-06-14']);
assert.equal(sevenDays.clients[0].segmentKey, 'champions');
assert.equal(yesterday.clients[0].segmentKey, 'champions');
assert.equal(yesterday.clients[0].recencyDays, 0);
assert.equal(yesterday.clients[0].frequency, 1);
assert.equal(yesterday.clients[0].monetary, 100);
} finally {
pool.query = originalQuery;
}