export enum FunnelStage {
  NO_CONTACT = 'Sem atendimento',
  IDENTIFICATION = 'Identificação',
  NEGOTIATION = 'Negociação',
  WON = 'Ganhos',
  LOST = 'Perdidos',
}

export interface FunnelStageDef {
  id: string;
  funnel_id: string;
  name: string;
  color_class: string;
  order_index: number;
}

export interface FunnelDef {
  id: string;
  tenant_id: string;
  name: string;
  stages: FunnelStageDef[];
  teamIds: string[];
}

export interface OriginItemDef {
  id: string;
  origin_group_id: string;
  name: string;
}

export interface OriginGroupDef {
  id: string;
  tenant_id: string;
  name: string;
  items: OriginItemDef[];
  teamIds: string[];
}

export interface User {
  id: string;
  tenant_id: string;
  name: string;
  email: string;
  slug?: string;
  avatar_url: string;
  role: 'super_admin' | 'admin' | 'manager' | 'agent';
  team_id: string;
  bio?: string;
  status: 'active' | 'inactive';
  sound_enabled?: boolean;
}

export interface Attendance {
  id: string;
  tenant_id: string;
  user_id: string;
  created_at: string; // ISO Date
  title: string;
  full_summary?: string;
  attention_points: string[];
  improvement_points: string[];
  score: number; // 0-100
  first_response_time_min: number;
  handling_time_min: number;
  funnel_stage: string;
  origin: string;
  product_requested: string;
  product_sold?: string;
  converted: boolean;
}

export interface Tenant {
  id: string;
  name: string;
  logo_url?: string;
  // Extended fields for Super Admin
  slug?: string;
  admin_email?: string;
  status?: 'active' | 'inactive' | 'trial';
  user_count?: number;
  attendance_count?: number;
  created_at?: string;
}

export interface DateRange {
  start: Date;
  end: Date;
}

export interface DashboardFilter {
  dateRange: DateRange;
  userId?: string;
  teamId?: string;
  funnelStage?: string;
  origin?: string;
}