feat: Implement backend API and basic frontend structure
Adds initial backend API endpoints for fetching users and attendances, including basic filtering. Sets up the frontend routing with a layout component and includes placeholder pages for dashboard, users, and login. Refactors the README for local development setup.
This commit is contained in:
farelos
222
pages/AttendanceDetail.tsx
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222
pages/AttendanceDetail.tsx
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import React, { useEffect, useState } from 'react';
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import { useParams, Link } from 'react-router-dom';
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import { getAttendanceById, getUserById } from '../services/dataService';
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import { Attendance, User, FunnelStage } from '../types';
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import { ArrowLeft, CheckCircle2, AlertCircle, Clock, Calendar, MessageSquare, ShoppingBag, Award, TrendingUp } from 'lucide-react';
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export const AttendanceDetail: React.FC = () => {
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const { id } = useParams<{ id: string }>();
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const [data, setData] = useState<Attendance | undefined>();
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const [agent, setAgent] = useState<User | undefined>();
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const [loading, setLoading] = useState(true);
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useEffect(() => {
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const loadData = async () => {
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if (id) {
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setLoading(true);
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try {
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const att = await getAttendanceById(id);
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setData(att);
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if (att) {
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const u = await getUserById(att.user_id);
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setAgent(u);
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}
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} catch (error) {
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console.error("Error loading details", error);
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} finally {
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setLoading(false);
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}
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}
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};
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loadData();
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}, [id]);
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if (loading) return <div className="p-12 text-center text-slate-400">Carregando detalhes...</div>;
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if (!data) return <div className="p-12 text-center text-slate-500">Registro de atendimento não encontrado</div>;
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const getStageColor = (stage: FunnelStage) => {
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switch (stage) {
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case FunnelStage.WON: return 'text-green-700 bg-green-50 border-green-200';
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case FunnelStage.LOST: return 'text-red-700 bg-red-50 border-red-200';
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default: return 'text-blue-700 bg-blue-50 border-blue-200';
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}
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};
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const getScoreColor = (score: number) => {
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if (score >= 80) return 'text-green-500';
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if (score >= 60) return 'text-yellow-500';
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return 'text-red-500';
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};
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return (
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<div className="max-w-5xl mx-auto space-y-6">
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{/* Top Nav & Context */}
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<div className="flex items-center justify-between">
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<Link
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to={`/users/${data.user_id}`}
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className="flex items-center gap-2 text-slate-500 hover:text-slate-900 transition-colors text-sm font-medium"
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>
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<ArrowLeft size={16} /> Voltar para Histórico
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</Link>
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<div className="text-sm text-slate-400 font-mono">ID: {data.id}</div>
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</div>
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{/* Hero Header */}
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<div className="bg-white rounded-2xl border border-slate-200 shadow-sm p-6 md:p-8">
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<div className="flex flex-col md:flex-row justify-between gap-6">
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<div className="space-y-4">
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<div className="flex flex-wrap items-center gap-3">
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<span className={`px-3 py-1 rounded-full text-xs font-bold uppercase tracking-wide border ${getStageColor(data.funnel_stage)}`}>
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{data.funnel_stage}
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</span>
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<span className="flex items-center gap-1.5 text-slate-500 text-sm">
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<Calendar size={14} /> {new Date(data.created_at).toLocaleString('pt-BR')}
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</span>
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<span className="flex items-center gap-1.5 text-slate-500 text-sm">
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<MessageSquare size={14} /> {data.origin}
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</span>
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</div>
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<h1 className="text-2xl md:text-3xl font-bold text-slate-900 leading-tight">
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{data.summary}
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</h1>
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{agent && (
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<div className="flex items-center gap-3 pt-2">
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<img src={agent.avatar_url} alt="" className="w-8 h-8 rounded-full border border-slate-200" />
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<span className="text-sm font-medium text-slate-700">Agente: <span className="text-slate-900">{agent.name}</span></span>
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</div>
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)}
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</div>
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<div className="flex flex-col items-center justify-center min-w-[140px] p-6 bg-slate-50 rounded-xl border border-slate-100">
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<span className="text-xs font-bold text-slate-400 uppercase tracking-wider mb-1">Nota de Qualidade</span>
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<div className={`text-5xl font-black ${getScoreColor(data.score)}`}>
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{data.score}
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</div>
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<span className="text-xs font-medium text-slate-400 mt-1">de 100</span>
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</div>
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</div>
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</div>
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{/* Main Content Grid */}
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<div className="grid grid-cols-1 lg:grid-cols-3 gap-6">
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{/* Left Column: Analysis */}
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<div className="lg:col-span-2 space-y-6">
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{/* Summary / Transcript Stub */}
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<div className="bg-white rounded-xl border border-slate-200 shadow-sm p-6">
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<h3 className="text-base font-bold text-slate-900 mb-4 flex items-center gap-2">
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<MessageSquare size={18} className="text-slate-400" />
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Resumo da Interação
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</h3>
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<p className="text-slate-600 leading-relaxed text-sm">
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{data.summary} O cliente perguntou sobre detalhes específicos relacionados ao <span className="font-medium text-slate-800">{data.product_requested}</span>.
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As discussões envolveram níveis de preços, prazos de implementação e potenciais descontos por volume.
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A interação foi concluída com {data.converted ? 'uma venda realizada' : 'o cliente pedindo mais tempo para decidir'}.
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</p>
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</div>
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{/* Feedback Section */}
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<div className="grid grid-cols-1 md:grid-cols-2 gap-6">
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{/* Points of Attention */}
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<div className="bg-white rounded-xl border border-red-100 shadow-sm overflow-hidden">
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<div className="px-5 py-3 bg-red-50/50 border-b border-red-100 flex items-center gap-2">
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<AlertCircle size={18} className="text-red-500" />
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<h3 className="font-bold text-red-900 text-sm">Pontos de Atenção</h3>
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</div>
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<div className="p-5">
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{data.attention_points && data.attention_points.length > 0 ? (
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<ul className="space-y-3">
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{data.attention_points.map((pt, idx) => (
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<li key={idx} className="flex gap-3 text-sm text-slate-700">
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<span className="mt-1.5 w-1.5 h-1.5 rounded-full bg-red-400 shrink-0" />
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{pt}
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</li>
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))}
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</ul>
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) : (
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<p className="text-sm text-slate-400 italic">Nenhum problema detectado.</p>
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)}
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</div>
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</div>
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{/* Points of Improvement */}
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<div className="bg-white rounded-xl border border-blue-100 shadow-sm overflow-hidden">
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<div className="px-5 py-3 bg-blue-50/50 border-b border-blue-100 flex items-center gap-2">
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<CheckCircle2 size={18} className="text-blue-500" />
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<h3 className="font-bold text-blue-900 text-sm">Dicas de Melhoria</h3>
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</div>
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<div className="p-5">
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{data.improvement_points && data.improvement_points.length > 0 ? (
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<ul className="space-y-3">
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{data.improvement_points.map((pt, idx) => (
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<li key={idx} className="flex gap-3 text-sm text-slate-700">
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<span className="mt-1.5 w-1.5 h-1.5 rounded-full bg-blue-400 shrink-0" />
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{pt}
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</li>
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))}
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</ul>
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) : (
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<p className="text-sm text-slate-400 italic">Continue o bom trabalho!</p>
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)}
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</div>
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</div>
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</div>
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</div>
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{/* Right Column: Metadata & Metrics */}
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<div className="space-y-6">
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<div className="bg-white rounded-xl border border-slate-200 shadow-sm p-5">
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<h3 className="text-xs font-bold text-slate-400 uppercase tracking-wider mb-4">Métricas de Performance</h3>
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<div className="space-y-4">
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<div className="flex justify-between items-center p-3 bg-slate-50 rounded-lg">
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<div className="flex items-center gap-3">
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<div className="p-2 bg-white rounded-md border border-slate-100 text-blue-500"><Clock size={16} /></div>
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<span className="text-sm font-medium text-slate-600">Primeira Resposta</span>
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</div>
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<span className="text-sm font-bold text-slate-900">{data.first_response_time_min} min</span>
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</div>
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<div className="flex justify-between items-center p-3 bg-slate-50 rounded-lg">
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<div className="flex items-center gap-3">
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<div className="p-2 bg-white rounded-md border border-slate-100 text-purple-500"><TrendingUp size={16} /></div>
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<span className="text-sm font-medium text-slate-600">Tempo Atendimento</span>
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</div>
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<span className="text-sm font-bold text-slate-900">{data.handling_time_min} min</span>
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</div>
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</div>
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</div>
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<div className="bg-white rounded-xl border border-slate-200 shadow-sm p-5">
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<h3 className="text-xs font-bold text-slate-400 uppercase tracking-wider mb-4">Contexto de Vendas</h3>
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<div className="space-y-4">
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<div className="space-y-1">
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<span className="text-xs text-slate-500 font-medium">Produto Solicitado</span>
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<div className="flex items-center gap-2 font-semibold text-slate-800">
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<ShoppingBag size={16} className="text-slate-400" /> {data.product_requested}
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</div>
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</div>
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<div className="h-px bg-slate-100 my-2" />
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<div className="space-y-1">
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<span className="text-xs text-slate-500 font-medium">Desfecho</span>
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{data.converted ? (
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<div className="flex items-center gap-2 text-green-600 font-bold bg-green-50 px-3 py-2 rounded-lg border border-green-100">
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<Award size={18} /> Venda Fechada
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{data.product_sold && <span className="text-green-800 text-xs font-normal ml-auto">{data.product_sold}</span>}
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</div>
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) : (
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<div className="flex items-center gap-2 text-slate-500 font-medium bg-slate-50 px-3 py-2 rounded-lg border border-slate-100">
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<div className="w-2 h-2 rounded-full bg-slate-400" /> Não Convertido
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</div>
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)}
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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);
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};
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